Description

Book Synopsis
As bestselling author Suzette Haden Elgin proves, you don't have to live your life on red alert. With her Gentle Art of Verbal Self-Defense techniques, you'll be able to respond clearly to hostile comments from others--or deliver necessary negative messages of your own--without sacrificing your dignity or principles.

Table of Contents
OVERVIEW.

Is Hostile Language Bad?

Is Hostile Language Necessary?

LAYING THE FOUNDATION.

Detachment.

Listening.

Metaphors.

TECHNIQUES.

Using the Satir Modes.

Using Presuppositions.

Managing the Verbal Attack Patterns.

Reducing Tension, Increasing Rapport.

Conclusion.

References and Bibliography.

Index.

How to Disagree without Being Disagreeable

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    A Hardback by Suzette Haden Elgin

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      Publisher: John Wiley & Sons Inc
      Publication Date: 18/04/1997
      ISBN13: 9780471157014, 978-0471157014
      ISBN10: 0471157015
      Also in:
      Cognition and cognitive psychology

      Description

      Book Synopsis
      As bestselling author Suzette Haden Elgin proves, you don't have to live your life on red alert. With her Gentle Art of Verbal Self-Defense techniques, you'll be able to respond clearly to hostile comments from others--or deliver necessary negative messages of your own--without sacrificing your dignity or principles.

      Table of Contents
      OVERVIEW.

      Is Hostile Language Bad?

      Is Hostile Language Necessary?

      LAYING THE FOUNDATION.

      Detachment.

      Listening.

      Metaphors.

      TECHNIQUES.

      Using the Satir Modes.

      Using Presuppositions.

      Managing the Verbal Attack Patterns.

      Reducing Tension, Increasing Rapport.

      Conclusion.

      References and Bibliography.

      Index.

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