Description

Book Synopsis
Hotel Management and Operations, Fifth Edition provides a practical, up-to-date, and comprehensive approach to how professionals across the industry manage different departments within their operation. From the front office to finance, from marketing to housekeeping, this resource offers advanced theory played out in practical problems.

Table of Contents
Chapter 1: Overview Chapter 2: Organization Chapter 3: General Managers: A View at the Top Chapter 4: Operations: Rooms Chapter 5: Operations: Housekeeping, Engineering and Security Chapter 6: Food and Beverage Division Chapter 7: Marketing and Associated Activities Chapter 8: Financial Control and Information Management Chapter 9: Human Resources Policy Management

Hotel Management and Operations

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    £113.95

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    RRP £119.95 – you save £6.00 (5%)

    Order before 4pm today for delivery by Tue 30 Jun 2026.

    A Paperback / softback by Michael J. O'Fallon, Denney G. Rutherford

    3 in stock

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      Publisher: John Wiley & Sons Inc
      Publication Date: 19/02/2010
      ISBN13: 9780470177143, 978-0470177143
      ISBN10: 0470177144
      Also in:
      Hospitality and service industries Management and management techniques

      Description

      Book Synopsis
      Hotel Management and Operations, Fifth Edition provides a practical, up-to-date, and comprehensive approach to how professionals across the industry manage different departments within their operation. From the front office to finance, from marketing to housekeeping, this resource offers advanced theory played out in practical problems.

      Table of Contents
      Chapter 1: Overview Chapter 2: Organization Chapter 3: General Managers: A View at the Top Chapter 4: Operations: Rooms Chapter 5: Operations: Housekeeping, Engineering and Security Chapter 6: Food and Beverage Division Chapter 7: Marketing and Associated Activities Chapter 8: Financial Control and Information Management Chapter 9: Human Resources Policy Management

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