Description
Book SynopsisToday's global organizations operate at an extraordinary level of complexity. They not only contend with diverse languages, cultures, and political/legal situations, they must also deal with differences based on national boundaries, organizational size, product and services mix, functional specialization, and customer sets.
Going Global offers human resource professionals and I/O psychologists a comprehensive resource for meeting the challenges of the global work environment. Edited by Kyle Lundby, along with Jeff Jolton and a team of leading-edge practitioners, this comprehensive volume uses the employee lifecycle as an underlying framework and is organized into three sections:
- Practical considerations for HR and OD practitioners in a global environment;
- Attracting and selecting global talent; and
- Maximizing performance in the global workplace.
Within each section, authors explore key cornerstones of I/O practice (e.g., selection
Table of Contents
Foreword xi
Allen Kraut
Preface xv
The Contributors xxiii
Part One: Practical Considerations for HR and OD Practitioners Working Across Geographic-Cultural Boundaries: The Changing Workplace xxxv
1 Navigating the Complexities of a Global Organization 1
Mariangela Battista, Patricia Pedigo, and Erica Desrosiers
2 Culture: Values, Beliefs, Perceptions, Norms, and Behaviors 22
Vesselin Blagoev
3 Multicultural Teams: Critical Team Processes and Guidelines 46
C. Shawn Burke, Marissa L. Shuffler, Eduardo Salas, and Michele Gelfand
4 HR in the Global Workplace 83
Mariangela Battista and Mario DiLoreto
Part Two: Attracting and Selecting Employees in the Global Workplace 111
5 Recruitment in a Global Workplace 113
Mukta Kulkarni and Mathian Osicki
6 Global Selection: Selection in International Contexts 143
Tim Carey, David Herst, and Wynne Chan
7 On-Boarding in a Global Workplace 175
Mary Plunkett
Part Three: Maximizing Performance in the Global Workplace 201
8 Developing Leadership in Global Organizations 203
Tommy Weir
9 Strategic Surveying in the Global Marketplace and the Role of Vitality Measures 231
Jeffrey M. Saltzman and Scott M. Brooks
10 Best Practices for Training Intercultural Competence in Global Organizations 256
Jessica L.Wildman, Luiz F. Xavier,Mitch Tindall, and Eduardo Salas
11 Creating Infectious Change in Global Organizations: Applying Psychology to Large-Scale Planned Interventions 301
Paul M. Mastrangelo
12 Maximizing the Success and Retention of International Assignees 333
Paula Caligiuri and Thomas Hippler
13 Work and Family in a Global Context 377
Tammy D. Allen, Kristen M. Shockley, and Andrew Biga
The Editor 403
Subject Index 405
Name Index 419
