Description
Book SynopsisAn unconventional management book by an unconventional businessman: how Patrick Kelly built a company where everybody works hard, has a great time, makes a ton of money--and leaves competitors wondering what hit them.
Patrick Kelly is the founder of Physician Sales & Service (PSS), which in only 15 years has gone from a start-up company in the mundane business of distributing medical supplies to doctors'' offices to the industry leader with $1 billion in revenues. Its annual growth rate is nearly 60% and today it has 3,600 employees.
What''s Kelly''s secret? A dynamic, even nutty culture! PSS employees can fire their bosses. Truck drivers have CEO on their business cards. There are no policy manuals. The company''s leaders--there''s no such thing as a manager at PSS--are required to study Plato and Dostoevsky. Many have become millionaires, and despite the pressure, they love their jobs. PSS is that most unusual of organizations--a fast-track, high-growth business tha
Table of ContentsTHE WORLD'S NUTTIEST BILLION-DOLLAR COMPANY.
"A Cross Between the U.S.
Marines and Animal House".
Starting Out.
FOUR BUILDING BLOCKS OF A FASTER COMPANY.
Gutsy Goals.
A Competitive Edge.
A Company of CEOs.
Values.
GETTING IT DONE: ELEVEN COMMANDMENTS FOR BUILDING A FASTER COMPANY.
Commandment I: Hire Great People.
Commandment II: Nonstop Teaching and Learning.
Commandment III: Grow Your Own Leaders.
Commandment IV: Grow Your Organization.
Commandment V: Open the Books (and Everything Else).
Commandment VI: Commit to Performance.
Commandment VII: Pour It On!
Commandment VIII: Let Employees Fire the Boss.
Commandment IX: Make a Lot of Millionaires.
Commandment X: Out with Bureaucracy!
Commandment XI: Have Fun.
Conclusion: The Paradoxes of the Marketplace.
Epilogue: What Really Matters.
Index.
