Description

Book Synopsis
In this cross-cultural study of emotion management, the author argues that even though the goals of normative control in factories, offices, and shops may be similar across cultures, organizational structure and the surrounding culture affect how that control is discussed and conceived.

Emotions at Work

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    A Hardback by Aviad E. Raz

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      Publisher: Harvard University, Asia Center
      Publication Date: 30/05/2002
      ISBN13: 9780674008588, 978-0674008588
      ISBN10: 0674008588

      Description

      Book Synopsis
      In this cross-cultural study of emotion management, the author argues that even though the goals of normative control in factories, offices, and shops may be similar across cultures, organizational structure and the surrounding culture affect how that control is discussed and conceived.

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