Description

Book Synopsis
In this cross-cultural study of emotion management, the author argues that even though the goals of normative control in factories, offices, and shops may be similar across cultures, organizational structure and the surrounding culture affect how that control is discussed and conceived.

Emotions at Work

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    A Hardback by Aviad E. Raz

    £999.99

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      Book details

      Publisher Harvard University, Asia Center
      Published 30 May 2002
      ISBN-13 9780674008588
      978-0674008588
      ISBN-10 0674008588
      Also in:
      Organizational theory and behaviour Occupational and industrial psychology Sociology and anthropology

      Description

      Book Synopsis
      In this cross-cultural study of emotion management, the author argues that even though the goals of normative control in factories, offices, and shops may be similar across cultures, organizational structure and the surrounding culture affect how that control is discussed and conceived.

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