Description

Book Synopsis
A practical how-to guide to changing the way you think about your emotions Bestselling personal development author Gill Hasson is back with this pocket sized guide to dealing with your emotions.

Table of Contents

Introduction 1

Part 1: Understanding Emotions 5

Knowing why we have emotions 6

Understanding the aspects of emotions 8

Understanding the positive intent of emotions 10

Understanding how emotions are related 12

Tuning into your intuition 14

Understanding non-verbal communication 16

Finding the words for emotions 18

Owning your feelings 20

Meeting emotional needs 22

Recognising beliefs and expectations about emotions 24

Understanding emotional triggers 26

Part 2: Managing Emotions 29

Having confident body language 30

Dialling down heightened emotions 32

Managing stress 34

Managing disappointment 36

Managing regret and remorse 38

Forgiving 40

Managing jealousy 42

Managing envy 44

Managing blame 46

Managing sadness 48

Managing embarrassment 50

Managing loneliness 52

Managing worry and anxiety 54

Managing anger 56

Managing guilt 58

Managing emotional eating and drinking 60

Managing criticism 62

Part 3: Developing your Emotional Intelligence 65

Practising positive thinking 66

Managing change 68

Having courage 70

Keeping an open mind: Being curious 72

Developing patience 74

Developing willpower 76

Making decisions 78

Accepting 80

Establishing boundaries and limits 82

Asserting what you want 84

Building confidence 86

Acting ‘as if’ 88

Part 4: Developing your Social Intelligence 91

Listening for feelings 92

Empathising 94

Managing someone’s disappointment 96

Being kind and considerate 98

Managing someone else’s anger 100

Motivating and inspiring 102

Making compromises 104

Delegating 106

Understanding and managing group dynamics 108

Shutting someone up. Nicely. 110

Managing the silent treatment 112

Giving criticism 114

About the Author 116

More Quotes 117

Useful Websites 118

Emotional Intelligence Pocketbook

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    £10.45

    Includes FREE delivery

    RRP £11.00 – you save £0.55 (5%)

    Order before 4pm tomorrow for delivery by Tue 23 Jun 2026.

    A Paperback / softback by Gill Hasson

    1 in stock

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      View other formats and editions of Emotional Intelligence Pocketbook by Gill Hasson

      Publisher: John Wiley and Sons Ltd
      Publication Date: 03/03/2017
      ISBN13: 9780857087300, 978-0857087300
      ISBN10: 0857087304

      Description

      Book Synopsis
      A practical how-to guide to changing the way you think about your emotions Bestselling personal development author Gill Hasson is back with this pocket sized guide to dealing with your emotions.

      Table of Contents

      Introduction 1

      Part 1: Understanding Emotions 5

      Knowing why we have emotions 6

      Understanding the aspects of emotions 8

      Understanding the positive intent of emotions 10

      Understanding how emotions are related 12

      Tuning into your intuition 14

      Understanding non-verbal communication 16

      Finding the words for emotions 18

      Owning your feelings 20

      Meeting emotional needs 22

      Recognising beliefs and expectations about emotions 24

      Understanding emotional triggers 26

      Part 2: Managing Emotions 29

      Having confident body language 30

      Dialling down heightened emotions 32

      Managing stress 34

      Managing disappointment 36

      Managing regret and remorse 38

      Forgiving 40

      Managing jealousy 42

      Managing envy 44

      Managing blame 46

      Managing sadness 48

      Managing embarrassment 50

      Managing loneliness 52

      Managing worry and anxiety 54

      Managing anger 56

      Managing guilt 58

      Managing emotional eating and drinking 60

      Managing criticism 62

      Part 3: Developing your Emotional Intelligence 65

      Practising positive thinking 66

      Managing change 68

      Having courage 70

      Keeping an open mind: Being curious 72

      Developing patience 74

      Developing willpower 76

      Making decisions 78

      Accepting 80

      Establishing boundaries and limits 82

      Asserting what you want 84

      Building confidence 86

      Acting ‘as if’ 88

      Part 4: Developing your Social Intelligence 91

      Listening for feelings 92

      Empathising 94

      Managing someone’s disappointment 96

      Being kind and considerate 98

      Managing someone else’s anger 100

      Motivating and inspiring 102

      Making compromises 104

      Delegating 106

      Understanding and managing group dynamics 108

      Shutting someone up. Nicely. 110

      Managing the silent treatment 112

      Giving criticism 114

      About the Author 116

      More Quotes 117

      Useful Websites 118

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