Description

Book Synopsis
Emotional intelligence--the ability to understand and manage emotions within yourself and others--often plays a greater role than “IQ” in determining success. And perhaps there is no place where this claim is truer than in business, where emotions play an outsized role in influencing who rises and who falls, who wins and who loses.

In a surprisingly high percentage of business negotiations, transactions and interactions, it is emotions--especially negative or irrational ones, and not reason and rationality--that drive the agenda and outcomes.

Emotional Intelligence at Work: A Personal

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    £26.55

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    RRP £27.95 – you save £1.40 (5%)

    Order before 4pm today for delivery by Wed 24 Jun 2026.

    A Paperback / softback by Richard M. Contino, Penelope J. Holt

    1 in stock


      View other formats and editions of Emotional Intelligence at Work: A Personal by Richard M. Contino

      Publisher: Business Expert Press
      Publication Date: 30/03/2021
      ISBN13: 9781637420188, 978-1637420188
      ISBN10: 1637420188
      Also in:
      Management and management techniques

      Description

      Book Synopsis
      Emotional intelligence--the ability to understand and manage emotions within yourself and others--often plays a greater role than “IQ” in determining success. And perhaps there is no place where this claim is truer than in business, where emotions play an outsized role in influencing who rises and who falls, who wins and who loses.

      In a surprisingly high percentage of business negotiations, transactions and interactions, it is emotions--especially negative or irrational ones, and not reason and rationality--that drive the agenda and outcomes.

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