Description

Book Synopsis
Building rapport, communicating and establishing trust with people, as a line manager, as part of a department or a temporary project team, involves a fundamental set of human and business skills. And yet this set of skills is also the area where the majority of managers feel least equipped to cope. Emotional intelligence is, at its heart, all about self-awareness; an understanding of how people relate and respond to you. This collection of training activities provides managers and employees with a series of proven exercises for raising personal and social awareness, skills for managing self and relationships with others. Each activity includes detailed instructions for the user or facilitator as well as copies of any handout materials. The collection is available as a looseleaf manual or on CD ROM.

Table of Contents
Contents: Introduction; Core emotional intelligence skills activities; Self-awareness activities; Self-management activities; Social awareness activities; Relationship management activities; Inspirational leadership activities; Sample workshop outlines.

Emotional Intelligence Activities for Developing

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    £171.00

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    RRP £180.00 – you save £9.00 (5%)

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    A Paperback / softback by Ann Cartwright, Amanda Solloway

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      Publisher: Taylor & Francis Ltd
      Publication Date: 28/03/2009
      ISBN13: 9780566088360, 978-0566088360
      ISBN10: 0566088363
      Also in:
      Personnel and human resources

      Description

      Book Synopsis
      Building rapport, communicating and establishing trust with people, as a line manager, as part of a department or a temporary project team, involves a fundamental set of human and business skills. And yet this set of skills is also the area where the majority of managers feel least equipped to cope. Emotional intelligence is, at its heart, all about self-awareness; an understanding of how people relate and respond to you. This collection of training activities provides managers and employees with a series of proven exercises for raising personal and social awareness, skills for managing self and relationships with others. Each activity includes detailed instructions for the user or facilitator as well as copies of any handout materials. The collection is available as a looseleaf manual or on CD ROM.

      Table of Contents
      Contents: Introduction; Core emotional intelligence skills activities; Self-awareness activities; Self-management activities; Social awareness activities; Relationship management activities; Inspirational leadership activities; Sample workshop outlines.

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