Description
Book SynopsisEmbedding Counselling and Communication Skills provides a step-by-step approach for those looking to gain a theoretical and practical understanding of using counselling and communication skills within the helper role and applying these skills in the context of professional practice.
This revised edition is brought up to date with new content around the subjects of working online, working across difference and diversity, coaching, grief and loss and managing challenging situations. Written in a clear and accessible teaching style, this book progresses through the âinitial helperâ communication skills that are used in everyday life, to the more complex and in-depth counselling skills required in a helper relationship. It introduces the reader to a Relational Skills model which demonstrates the phases of relationship development. The authors show what happens within each phase and identify how and when to use skills appropriately. Knowledge of reflective practice, aspects