Description

Book Synopsis
You have to talk with a colleague about a fraught situation, but you're worried that they'll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that's constructive--not combative. Difficult Conversations walks you through: Uncovering the root cause of frictionMaintaining a positive mind-setUntangling the problem togetherAgreeing on a way forward Don't have much time? Get up to speed fast on the most essential business skills with HBR's 20-Minute Manager series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic. Advice you can quickly read and apply, for ambitious professionals and aspiring executives--from the most trusted source in business. Also available as an ebook.

Difficult Conversations (HBR 20-Minute Manager

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    Order before 4pm tomorrow for delivery by Sat 20 Jun 2026.

    A Paperback / softback by Harvard Business Review

    2 in stock

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      View other formats and editions of Difficult Conversations (HBR 20-Minute Manager by Harvard Business Review

      Publisher: Harvard Business Review Press
      Publication Date: 16/02/2016
      ISBN13: 9781633690783, 978-1633690783
      ISBN10: 1633690784
      Also in:
      Business, Finance & Law Business communication, etiquette and presentation

      Description

      Book Synopsis
      You have to talk with a colleague about a fraught situation, but you're worried that they'll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that's constructive--not combative. Difficult Conversations walks you through: Uncovering the root cause of frictionMaintaining a positive mind-setUntangling the problem togetherAgreeing on a way forward Don't have much time? Get up to speed fast on the most essential business skills with HBR's 20-Minute Manager series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic. Advice you can quickly read and apply, for ambitious professionals and aspiring executives--from the most trusted source in business. Also available as an ebook.

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