Description

Book Synopsis
Conflict management is an overlooked area in leadership development. Mediation as an intervention method to use in conflict management can be productive for building leadership capacity and organizational development in higher education. Adults average five conflicts per day and people in titled leadership spend over two-thirds of their time engaged in managing conflict. This book offers conflict management strategies, models, and processes to support college and university personnel in recognizing and managing conflicts and how to build skill sets that can enhance effective communication and address issues strategically.

Conflict Management and Dialogue in Higher

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    RRP £92.00 – you save £9.20 (10%)

    Order before 4pm today for delivery by Thu 25 Jun 2026.

    A Hardback by Nance Algert, Carla Liau-Hing Yep, Kenita S. Rogers

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      Publisher: Information Age Publishing
      Publication Date: 30/12/2020
      ISBN13: 9781648023071, 978-1648023071
      ISBN10: 164802307X
      Also in:
      Educational administration and organization Educational strategies and policy Higher education, tertiary education

      Description

      Book Synopsis
      Conflict management is an overlooked area in leadership development. Mediation as an intervention method to use in conflict management can be productive for building leadership capacity and organizational development in higher education. Adults average five conflicts per day and people in titled leadership spend over two-thirds of their time engaged in managing conflict. This book offers conflict management strategies, models, and processes to support college and university personnel in recognizing and managing conflicts and how to build skill sets that can enhance effective communication and address issues strategically.

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