Description
Book SynopsisFully updated to reflect the latest changes in the healthcare field, this comprehensive yet compact guide helps nursing and health professions students become strong and confident communicators. Throughout the text, a broad range of examples, role plays, and scenarios from virtually every healthcare field help students master area-specific communication skills, while practical coverage of essential verbal and nonverbal communication skills prepares them for effective practice. The second edition features a new chapter, expanded coverage of social media, and a stronger focus on the soft skills needed for effective practice.
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NEW! All-new chapter The Communication Skills You Need to Land that First Job to help students enter and succeed in a healthcare career.
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NEW! An added section on Electronic Health Records (EHR) in Chapter 10, as well as new material throughout the book on social media, bring this edition fully up-to-date.
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