Description

Fast track route to mastering all aspects of successfulcommunication

Covers the key areas of communication, from knowing your audienceto understanding body language, and from building networks ofcontacts to using stories

Examples and lessons from benchmark businesses, including AmericanExpress and The Body Shop and ideas from the smartest thinkers,including Naomi Klein, Richard Lewis and Frances Cairncross

Includes a glossary of key concepts and a comprehensive resourcesguide

Roger Cartwright is a consultant and author specializing inorganizational behaviour, management, customer care and tourism. Heis the author of over 20 books and has been responsible for theimplementation of management development programs run in the US,Europe and India.

Communication: Leading 08.08

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Paperback / softback by Roger Cartwright

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Fast track route to mastering all aspects of successfulcommunication Covers the key areas of communication, from knowing your audienceto understanding... Read more

    Publisher: John Wiley and Sons Ltd
    Publication Date: 13/12/2001
    ISBN13: 9781841123646, 978-1841123646
    ISBN10: 1841123641

    Number of Pages: 118

    Non Fiction , Business, Finance & Law

    Description

    Fast track route to mastering all aspects of successfulcommunication

    Covers the key areas of communication, from knowing your audienceto understanding body language, and from building networks ofcontacts to using stories

    Examples and lessons from benchmark businesses, including AmericanExpress and The Body Shop and ideas from the smartest thinkers,including Naomi Klein, Richard Lewis and Frances Cairncross

    Includes a glossary of key concepts and a comprehensive resourcesguide

    Roger Cartwright is a consultant and author specializing inorganizational behaviour, management, customer care and tourism. Heis the author of over 20 books and has been responsible for theimplementation of management development programs run in the US,Europe and India.

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