Description
Book SynopsisCommand presence" refers to the perceived credibility of an incident commander on an incident scene. Frank Ricci, lead plaintiff in the landmark Supreme Court case Ricci v. DeStafano, along with contributors, offer mentorship, guidance, and anecdotes to encourage building the firefighter's command presence.
Table of Contents
- Foreword by Christopher Bedford
- Acknowledgments and Recognition
- Introduction: The Greatest Evil Is Indifference
- 1 Leadership Is Doing the Right Thing When Everybody Is Watching
- 2 Building Command Presence While Building Others
- 3 Getting and Giving a Cigar
- 4 More Lessons from the Island of Misfits
- 5 Understanding Decisions Made in Complicated Situations: Size-Up
- 6 Command Inside and Out: You Are Only as Good as Your Crew
- 7 Crafting Your Message and the Importance of a Free Press
- 8 Murder Boards, Testimonies, and Depositions
- 9 Customer Service Doesn’t Matter
- 10 The Diversity Division: The Political Traps of Identity Politics, the Ricci Case, Capitalism, and Our Shared History
- 11 Negotiations: Getting What You Want
- 12 Correction Requires Proper Discipline
- 13 Principles, Virtues, and Lessons from Our Founding
- Culmination: To Tell the Truth
- Test Questions
- Answer Key
- Index
- About the Author
