Description
Book SynopsisAdvance praise for Carrots and Sticks Don't Work:
"Paul Marciano provides a wealth of prescriptive advice that absolutely makes sense. You can actually open the book to any chapter and gain ideas for immediate implementation." -- Beverly Kaye, coauthor of Love 'Em or Lose 'Em
"This book should be in the hands of anyone who has to get work done through other people! It's an invaluable tool for any manager at any level." -- John L. Rice, Vice President Human Resources, Tyco International
"Carrots and Sticks Don't Work provides a commonsense approach to employee engagement. Dr. Marciano provides great real-world insights, data, and practicalexamples to truly bring the RESPECT model to life." -- Renee Selman, President, Catalina Health Resources
"The RESPECT model is one of the most dynamic, engaging, and thought-provoking employee engagement tools that I have seen. Dr. Marciano's work will help you providemeaningful long-term benefits f
Table of Contents
Introduction; Chapter 1: The Last Guy Sat There; Chapter 2: Why Employee Engagement Matter; Chapter 3: Engagement versus Motivation; Chapter 4: Why Traditional Reward and Recognition Programs Fail; Chapter 5: Engagement through RESPECT; Chapter 6: RESPECT; Chapter 7: Recognition; Chapter 8: Empowerment; Chapter 9: Supportive Feedback; Chapter 10: Partnering; Chapter 11: Expectations; Chapter 12: Trust; Chapter 13: Putting it All Together
