Calming Upset People with EAR: How Statements Showing Empathy, Attention, and Respect Can Quickly Defuse a Conflict Share WhatsApp Deel X Pin it Messenger Email Product form £11.99 Includes FREE delivery Usually despatched within 3 days Paperback / softback by Bill Eddy 1 in stock Short Description: Quantity Add to basket This item is a recurring or deferred purchase. By continuing, I agree to the cancellation policy and authorize you to charge my payment method at the prices, frequency and dates listed on this page until my order is fulfilled or I cancel, if permitted. Publisher: HCI Press Publication Date: 09/09/2021 ISBN13: 9781950057207, 978-1950057207 ISBN10: 1950057208 Number of Pages: 160 Non Fiction , Dictionaries, Reference & Language
