Description
Book SynopsisBusiness Basics for Dentists Concise yet comprehensive overview of business management principles tailored for dental practices, with strategies to apply the core concepts to achieve success
Rather than presenting a rote checklist of steps for success, Business Basics for Dentists, Second Edition describes business, economic, marketing, and management principles and explains how to apply them to dental practice. Now fully updated throughout, this book provides the essential elements of a business coursemanagement principles, economics, business finance, and financial analysiswithout getting bogged down in too much detail. Dental students and new practitioners will learn how to use the core strategic and operational business philosophies to develop an effective dental practice.
The business management principles are related to various aspects of running and managing a dental practice, including office communications, billing, inventory, and marketin
Table of Contents
Preface vii
SECTION 1 CAREER PLANNING
Introduction 1
1 Career Planning 3
2 Employment Opportunities 11
3 Practice Ownership 31
4 Practice Transitions 41
5 Valuing Practices 59
6 Securing Financing 67
SECTION 2 PERSONAL FINANCIAL MANAGEMENT
Introduction 77
7 Personal Money Management 79
8 Personal Insurance Needs 95
9 Retirement Planning 113
10 Personal Taxes 129
11 Estate Planning 139
SECTION 3 BUSINESS FOUNDATIONS
Introduction 145
12 Basic Economics 147
13 Business Entities 161
14 The Legal Environment of the Dental Practice 171
15 Financial Statements 185
16 Basics of Business Finance 195
17 Business Taxes and Tax Planning 211
18 Management Principles 223
19 Planning the Dental Practice 229
SECTION 4 DENTAL OFFICE SUCCESS FACTORS
Introduction 239
20 Financial Analysis and Control in the Dental Office 243
21 Maintaining Production 257
Part 1: Duty Delegation 257
Part 2: Scheduling Patients 265
Part 3: Dental Fee Policy 275
22 Maintaining Collections 283
Part 1: Patient Financial Policies 283
Part 2: Office Collection Policies 290
23 Generating Patients for the Practice 297
Part 1: Generating New Patients 297
Part 2: Managing Continuing Care 309
24 Gaining Case Acceptance 315
Part 1: Communication in the Office 315
Part 2: Case Presentation and Acceptance 324
25 Controlling Costs in the Practice 329
26 Promoting Staff Effectiveness 337
Part 1: Selecting and Hiring Employees 337
Part 2: Compensating Employees 346
Part 3: Motivating Employees to Perform Well 355
Part 4: Assessing Employee Performance 362
27 Maintaining Daily Operations 369
Part 1: Office Operations 369
Part 2: Office Accounting Systems 373
Part 3: Instrument Management Procedures 388
Part 4: Office Supply and Lab Management 394
Part 5: Dental Insurance Management 397
28 Managing Risk in the Office 417
Part 1: Office Risk Management 417
Part 2: Regulatory Compliance 435
Part 3: Quality Assurance 445
Index 453