Description

Book Synopsis
Through a parable which chronicles the woe of a fictitious manager who discovers the "GAPS" (G - go for the shoulds, A - analyse the is, P - pin down the causes, S - select the right solutions) approach to performance improvement, this text provides an example of how to implement this strategy.

Zap the Gaps

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    £16.99

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    RRP £19.99 – you save £3.00 (15%)

    Order before 4pm today for delivery by Sat 15 Aug 2026.

    A Hardback by Dana Robinson, Jim Robinson

    10 in stock

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      Publisher: HarperCollins Publishers (Australia) Pty Ltd
      Publication Date: Publication Date: 04/07/2002
      ISBN13: 9780060503000, 978-0060503000
      ISBN10: 0060503009
      Also in:
      Management decision making

      Description

      Book Synopsis
      Through a parable which chronicles the woe of a fictitious manager who discovers the "GAPS" (G - go for the shoulds, A - analyse the is, P - pin down the causes, S - select the right solutions) approach to performance improvement, this text provides an example of how to implement this strategy.

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