Description

Book Synopsis
Through a parable which chronicles the woe of a fictitious manager who discovers the "GAPS" (G - go for the shoulds, A - analyse the is, P - pin down the causes, S - select the right solutions) approach to performance improvement, this text provides an example of how to implement this strategy.

Zap the Gaps

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A Hardback by Dana Robinson, Jim Robinson

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    View other formats and editions of Zap the Gaps by Dana Robinson

    Publisher: HarperCollins Publishers (Australia) Pty Ltd
    Publication Date: 04/07/2002
    ISBN13: 9780060503000, 978-0060503000
    ISBN10: 0060503009
    Also in:
    Management decision making

    Description

    Book Synopsis
    Through a parable which chronicles the woe of a fictitious manager who discovers the "GAPS" (G - go for the shoulds, A - analyse the is, P - pin down the causes, S - select the right solutions) approach to performance improvement, this text provides an example of how to implement this strategy.

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