Description
Book SynopsisPraise for Workforce Wake--Up Call "Great questions + great thinkers = novel ideas. Workforce Wake--Up Call deals with the challenges of getting, revitalizing, treating (engaging), and leading talent in todaya s workplace. These talent issues are at the core of successful organizations.
Table of ContentsPreface xi
Acknowledgments xxv
Introduction
Abundance,Asia, and Automation 1
Daniel H. Pink
Part I
Get the Talent Forecast and Workforce Strategy Right 15
Chapter 1
Some Half-Truths about Managing People: A Call for Evidence-Based Management 17
Jeffrey Pfeffer
Chapter 2
Predictable Surprises: The Disasters You Should Have Seen Coming 24
Michael D.Watkins and Max H. Bazerman
Chapter 3
Human Capital Investments for Pareto-Optimal Returns 38
Samir J. Raza and Mark C. Ubelhart
Chapter 4
Using Workforce Analytics to Make Strategic Talent Decisions 49
Matt Schuyler
Part II
Revitalize the Talent Entry Processes 61
Chapter 5
Cutting Through the Fog: Navigating the Messy Wars for Talent 63
Helen Handfield-Jones
Chapter 6
Staffing for the Future: Next Generation Workforce Management 74
Robert P. Gandossy and Tina Kao
Chapter 7
How an Evolving Psychological Contract Is Changing Workforce Flexibility 87
David E. Guest
Chapter 8
Leading the Knowledge Nomad: An Overlooked Segment of the Workforce Explodes the Myth That Worker Mobility Comes at the Expense ofWorker Engagement 95
Todd L. Pittinsky and Margaret J. Shih
Chapter 9
What Happened to the “New Deal” with Employees? 111
Peter Cappelli and Rocio Bonet
Chapter 10
Human Capital Relationship Management: Using Customer Relationship Management to Customize Employee Relationships 132
Caryn Rowe and Elissa Tucker
Chapter 11
Getting the “New” Newcomer Connected and Productive Quickly 144
Rob Cross, Salvatore Parise, and Keith Rollag
Part III
Treat Talent Well 153
Chapter 12
Creating a Virtuous Spiral Organization 155
Edward E. Lawler III
Chapter 13
Managing Workforce Challenges in India’s IT Industry 164
N. R. Narayana Murthy
Chapter 14
Unleashing the Power of a High Performance Workforce 172
Bob Campbell, Betsy Scheffel, and Nidhi Verma
Chapter 15
Out of This World: Doing Things the Semco Way 187
Ricardo Semler
Chapter 16
Diversity’s Next Frontier: Hard-Core Inclusion: The Hard Stuff of a Soft Concept 200
Andrés Tapia
Chapter 17
The Democratic Enterprise 212
Lynda Gratton
Part IV
Embrace New Age Leadership 219
Chapter 18
Building Tomorrow’s Leadership Pipeline 221
Noel M.Tichy and Christopher M. DeRose
Chapter 19
The Future of Work: From “Command and Control” to “Coordinate and Cultivate” 234
Thomas W. Malone
Chapter 20
Women in Business Leadership: What Companies Ought to Do 243
Sheila Wellington
Chapter 21
Leadership in the Internet Age: Managing a Diverse and Dispersed Workforce 248
Patricia Wallace
Chapter 22
Workforce Diversity: A Global HR Topic That Has Arrived 255
Ted Childs
Chapter 23
Organization as Nature Intended: Human Universals and the Employment Experience 263
Nigel Nicholson
Notes 273
About the Contributors 293
Index 317
