Description

Book Synopsis

In the 2010s, as chat apps became a primary mode of communication for many people across the world, WhatsApp quickly outpaced rival messaging apps and developed into a platform.

In this book, the authors provide a comprehensive account of WhatsApp’s global growth. Charting WhatsApp’s evolution from its founding in 2009 to the present day, they argue that WhatsApp has been transformed from a simple, ‘gimmickless’ app into a global communication platform. Understanding this development can shed light on the trajectory of Meta’s industrial development, and how digital economies and social media landscapes are evolving with the rise of ‘superapps’. This book explores how WhatsApp’s unique characteristics mediate new kinds of social and commercial transactions; how they pose new opportunities and challenges for platform regulation, civic participation and democracy; and how they give rise to new kinds of digital literacy as WhatsApp becomes integrated into everyday digital cultures across the globe.

Accessibly written, this book is an essential resource for students and scholars of digital media, cultural studies, and media and communications.



Trade Review
‘Fascinating and authoritative. This genuinely international and cosmopolitan study shows the ways that WhatsApp is decisively shaped, especially in the Global South.’
Gerard Goggin, The University of Sydney

‘With a refreshing personal touch, the authors retrace how a seemingly simple chat app morphed into a global communication and business platform.’
David B. Nieborg, University of Toronto

Table of Contents

Acknowledgements

Introduction

Chapter One: Why WhatsApp Matters

Chapter Two: Platform Biography

Chapter Three: Everyday Uses of WhatsApp

Chapter Four: WhatsApp Publics: Activism, News, Disorder

Chapter Five: WhatsApp Business Model

Chapter Six: WhatsApp Futures

Notes

References

Index

WhatsApp: From a one-to-one Messaging App to a

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    Order before 4pm today for delivery by Thu 25 Jun 2026.

    A Paperback / softback by Amelia Johns, Ariadna Matamoros-Fernández, Emma Baulch

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      View other formats and editions of WhatsApp: From a one-to-one Messaging App to a by Amelia Johns

      Publisher: John Wiley and Sons Ltd
      Publication Date: 15/12/2023
      ISBN13: 9781509550531, 978-1509550531
      ISBN10: 1509550534

      Description

      Book Synopsis

      In the 2010s, as chat apps became a primary mode of communication for many people across the world, WhatsApp quickly outpaced rival messaging apps and developed into a platform.

      In this book, the authors provide a comprehensive account of WhatsApp’s global growth. Charting WhatsApp’s evolution from its founding in 2009 to the present day, they argue that WhatsApp has been transformed from a simple, ‘gimmickless’ app into a global communication platform. Understanding this development can shed light on the trajectory of Meta’s industrial development, and how digital economies and social media landscapes are evolving with the rise of ‘superapps’. This book explores how WhatsApp’s unique characteristics mediate new kinds of social and commercial transactions; how they pose new opportunities and challenges for platform regulation, civic participation and democracy; and how they give rise to new kinds of digital literacy as WhatsApp becomes integrated into everyday digital cultures across the globe.

      Accessibly written, this book is an essential resource for students and scholars of digital media, cultural studies, and media and communications.



      Trade Review
      ‘Fascinating and authoritative. This genuinely international and cosmopolitan study shows the ways that WhatsApp is decisively shaped, especially in the Global South.’
      Gerard Goggin, The University of Sydney

      ‘With a refreshing personal touch, the authors retrace how a seemingly simple chat app morphed into a global communication and business platform.’
      David B. Nieborg, University of Toronto

      Table of Contents

      Acknowledgements

      Introduction

      Chapter One: Why WhatsApp Matters

      Chapter Two: Platform Biography

      Chapter Three: Everyday Uses of WhatsApp

      Chapter Four: WhatsApp Publics: Activism, News, Disorder

      Chapter Five: WhatsApp Business Model

      Chapter Six: WhatsApp Futures

      Notes

      References

      Index

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