Description
Book SynopsisApply these strategies based on research of 2 million employees to engage your workforce and have breakthroughs in productivity, customer service, and profitability. Achieving a fully engaged workforce is the most critical goal for organizations.
Trade ReviewKarsan and Kruse make their advice actionable for immediate personal and organizational growth This book is a must read . (GoDubai, January 2011).
Table of ContentsForeword Tony Hsieh xi
Introduction xiii
Part One Career-Life 1
1. The Return of the Work-Life Blend 3
2. Profits Drop When Your Spouse Kicks the Dog 29
Part Two The You in We 53
3. Aiming for the Career-Life Bull’s-Eye 55
4. Your Kind of People 77
5. Do What Companies Do 103
Part Three How Great Leaders Harmonize Teams 129
6. Harmonization = Engagement + Alignment 131
7. Engagement Leads to “Better Earnings and Fatter Margins” 149
Part Four Manager’s Toolkit 167
8. GReAT Managers Focus on Growth, Recognition, And Trust 169
9. More Ways to Drive Engagement 193
Epilogue 213
Acknowledgments 217
About Kenexa 219
How to Reach Us 221
Notes 223
Index 229
