Description
Book SynopsisProvides step-by-step guidance on implementing and using a value-based management system within the government
Countless books on proposed management practices have been written and published over the past century. Some of these have focused on specific management practices for government. In more recent decades, the topics of strategic planning, performance management, cost management and risk management have been extensively covered. However, little has been offered as an approach to integrate these and numerous other management methods and practices in a manner that maximizes the delivery of value to the organization's key stakeholders. A general management framework is presented in this book in a manner particularly applicable to government organizations.
Value-Based Management in Government introduces a new, integrating framework for management practices that optimizes the balancing of results sought; resources supplied and allocated; and risk
Table of Contents
About the Authors vii
Acknowledgments ix
Foreword xi
Preface xiii
Part One: Value-Based Management in Government Concepts and Components 1
Chapter 1 Challenges and Solutions to Address Dissatisfaction of Citizens and Taxpayers 3
Chapter 2 Generating Value in a World of Uncertainty 9
Part Two: Strategy Management and Governance 27
Chapter 3 Strategy Setting and Execution: Setting and Linking Goals and Capabilities 29
Chapter 4 The Strategy Map and Its Balanced Scorecard 39
Part Three: Enterprise Performance Management 59
Chapter 5 Exceptional EPM Systems are an Exception 61
Part Four: The Three Rs: Risk, Results, and Resources 71
Chapter 6 Risk Management 73
Chapter 7 Results Management 93
Chapter 8 Resource and Cost Management 101
Part Five: Management Accounting in Government 123
Chapter 9 Understanding ABC/M: A Few Basic Truths 125
Chapter 10 If ABC/M is the Answer, What is the Question? 137
Chapter 11 Fundamentals: What is ABC/M? 155
Chapter 12 Using ABC/M Attributes to Assess Quality and Value-Add 167
Chapter 13 Driver-Based Budgeting and Rolling Financial Forecasts 183
Chapter 14 Implementing ABC/M with Rapid Prototyping 213
Part Six: How Information Technology Impacts VBM 231
Chapter 15 Information Technology as an Enabler 233
Part Seven: Influencing Behavior for VBM 237
Chapter 16 Organizational Change Management 239
Part Eight: The Future 249
Chapter 17 The Future of Public Sector VBM 251
Index 257
