Description
Book SynopsisDive inside this textbook for an accessible guide to the discipline of public services; explore core public service topics and understand the fundamental elements of working in the public services.
Table of ContentsIntroduction: Defining and understanding public services - Elizabeth Cookingham Bailey and E.K. Sarter Part 1: Public services and the welfare state 1. Public services and public policies - E.K. Sarter 2. Mixed economy - Elizabeth Cookingham Bailey 3. Public services and the law - Simon Read Part 2: The internal dynamics of public services 4. Organisations and institutions - Elizabeth Cookingham Bailey 5. Strategy and strategic management - Jennifer Law 6. Leadership and management - David Phillips and Simon Read Part 3: Achieving social and environmental impact 7. Public services and the challenge of sustainability - E.K. Sarter 8. Public services and equality - E.K. Sarter, Wendy Booth and Vida Greaux 9. Public services and the environmental crisis - E.K. Sarter 10. Adapting organisations: public services, climate change and the energy transition - Filippos Proedrou Conclusion: Current developments and the future of public services - Elizabeth Cookingham Bailey, E.K. Sarter, Wendy Booth, Vida Greaux, Stuart Jones, Jennifer Law, David Phillips, Filippos Proedrou and Simon Read
