Description
Book SynopsisTable of ContentsFigures and Tables
Preface and Acknowledgments
The Authors
PART ONE: THE DYNAMIC CONTEXT OF PUBLIC ORGANIZATIONS
Chapter One: The Challenge of Effective Public Organization and Management
Chapter Two: Understanding the Study of Organizations: A Historical Overview
Chapter Three: What Makes Public Organizations Distinct
Chapter Four: Analyzing the Environment of Public Organizations
Chapter Five: The Impact of Political Power and Public Policy
PART TWO: KEY DIMENSIONS OF ORGANIZING AND MANAGING
Chapter Six: Organizational Goals, Effectiveness, and Performance
Chapter Seven: Formulating and Achieving Purpose: Power, Decision Making, and Strategy
Chapter Eight: Organizational Structure, Design, Technology, Information Technology, and Social Media
Chapter Nine: Understanding People in Public Organizations: Motivation and Motivation Theory
Chapter Ten: Understanding People in Public Organizations: Values, Incentives, and Work-Related Attitudes
Chapter Eleven: Leadership, Managerial Roles, and Organizational Culture
Chapter Twelve: Teamwork: Understanding Communication and Conflict in Groups
PART THREE: STRATEGIES FOR MANAGING AND IMPROVING PUBLIC ORGANIZATIONS
Chapter Thirteen: Managing Organizational Change and Development
Chapter Fourteen: Advancing Public Management Through Collaboration
References
Additional Reference Materials
Name Index
Subject Index
