Description

Book Synopsis
Why do top-down reforms to public services so often over-promise and under-deliver? Using five concepts from psychology, economics and organisational sociology and diverse examples of successes and failures, Thomas Elston addresses this pressing question of good governance.

Understanding and Improving Public Management

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    A Hardback by Thomas Elston

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      Publisher: Bristol University Press
      Publication Date: 4/30/2024
      ISBN13: 9781447360889, 978-1447360889
      ISBN10: 1447360885

      Description

      Book Synopsis
      Why do top-down reforms to public services so often over-promise and under-deliver? Using five concepts from psychology, economics and organisational sociology and diverse examples of successes and failures, Thomas Elston addresses this pressing question of good governance.

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