Description
Book SynopsisThis thoroughly revised edition of 2013’s seminal
Twenty-First-Century Access Services highlights the expanded duties of these departments; the roles these services continue to play in the success of the library, students, and faculty; and the knowledge, skills, and abilities these library workers need.
Table of Contents
- Foreword from the first edition
- James G. Neal
- Introduction
- Michael J. Krasulski and Trevor A. Dawes
- Part I. Facilitating Access
- Chapter 1. Circulation
- Karen Glover
- Chapter 2. Stacks Management
- David W. Bottorff
- Chapter 3. Resource Sharing
- Megan Gaffney
- Chapter 4. Course Reserve Management: Evolution vs. Revolution
- Tom Bruno
- Chapter 5. Building Management Responsibilities for Access Services
- David W. Bottorff, Katherine Furlong, and David McCaslin
- Chapter 6. Emerging Technologies and Spaces in Access Services
- David McCaslin and Katherine Furlong
- Part II. Leading Access Services 127
- Chapter 7. The ACRL Framework Access Services Librarianship
- Brad Warren
- Chapter 8. User Experience and Access Services
- Rachel Pisciotta, Katherine Fischer, and Kristina Rose
- Part III. Assessing Access Services
- Chapter 9. Access Services and the Success of the Academic Library
- Paul Sharpe
- Chapter 10. Assessing and Benchmarking Access Services
- Nancy B. Turner and Justin Hill
- Part IV. Developing Access Services Professionals
- Chapter 11. Access Services in Library and Information Science Education
- Michael J. Krasulski and David McCaslin
- Chapter 12. The Kept-Up Access Services Professional
- Michael J. Krasulski and Stephanie Atkins Sharpe
- Conclusion
- Trevor A. Dawes and Michael J. Krasulski
- Appendix. A Framework for Access Services Librarianship: An Initiative Sponsored by the
- Association of College and Research Libraries’ Access Services Interest Group (2020)
- About the Authors
