How to spot emerging trends using three crucial building blo
Table of Contents
1 WHY NOW
Welcome to the Expectation Economy
The Expectation Economy 06
Why your customers are (almost) impossible to please
2 SCAN
The Overwhelm Is the Opportunity
Trends 101 44
Where to start with consumer trends
Watch Businesses First, Customers Second 60
The counterintuitive secret to customer centricity
Trends in the Wild 86
Four trends and how we identified them
Building a Trend Framework 98
Why you need one; how to build it; sharing ours
3 FOCUS
What to Run With, When, and How
Post-Demographic Consumerism 120
A license to focus on surprising things
Evaluating Trends for Opportunity 144
Drill deeper into the opportunities offered to you by any trend
The Consumer Trend Radar 172
Prioritize and visualize application of the trends you’ll run with
4 GENERATE
Turn Insights into Ideas
The Consumer Trend Canvas 200
A simple tool for generating compelling, trend-driven innovation ideas
The Consumer Trend Canvas in Action 224
Practical examples to learn from
Trend-Driven Ideation Sessions 244
Run workshops that deliver winning ideas
5 EXECUTE
Realize Your Ideas, or Realize They Are Useless
The First Yards 264
Make those first steps count
6 CULTURE
Unlock an Opportunity Machine
Your Trend Department 286
Get your colleagues to see around corners
Trend-Driven Ecosystems 306
Tap into and harness external networks, too
