Description
Book SynopsisThis book explains why the fundamental structures of 20th century American healthcare have failed to keep up with American industry in terms of quality and cost. It describes how this has led to the introduction of industrial mass production concepts in American healthcare, such as Lean and Six Sigma, and how the resulting industrialization breaks down the 20th century model and opens the way for a new vision of healthcare.
Exploring the links between healthcare history, quality history, and the current state of healthcare, the book will help healthcare leaders and quality professionals recognize, understand, and respond to the changes currently under way in American healthcare. It provides clear guidance on the role of industrialized quality in breaking down 20th century assumptions and building the foundation for 21st century healthcare.
As readers grasp the transformative effects of the macro-level changes resulting from
Table of Contents
Introduction. A Brief History of American Healthcare. Healthcare Quality History. Quality-Driven Healthcare. Industrialized Healthcare and Organizational Transitions. A Vision of 21st Century Healthcare. What Does It All Mean to You?