Description

The emphasis of Quality is pervading every facet of business, and managers are required to know and apply TQM principles. This book explores the strategic role of quality global competition, the roles of management in attaining quality excellence, the structures and systems needed to support a total quality strategy, and the main statistical and analytical tools for achieving quality improvement and control.

Total Quality Management: A Cross Functional Perspective

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£202.00

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Paperback / softback by Ashok Rao , Lawrence P. Carr

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The emphasis of Quality is pervading every facet of business, and managers are required to know and apply TQM principles.... Read more

    Publisher: John Wiley & Sons Inc
    Publication Date: 20/03/1996
    ISBN13: 9780471108047, 978-0471108047
    ISBN10: 0471108049

    Number of Pages: 656

    Non Fiction , Business, Finance & Law

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    Description

    The emphasis of Quality is pervading every facet of business, and managers are required to know and apply TQM principles. This book explores the strategic role of quality global competition, the roles of management in attaining quality excellence, the structures and systems needed to support a total quality strategy, and the main statistical and analytical tools for achieving quality improvement and control.

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