Description

Book Synopsis
This is Service Design Thinking introduces an inter-disciplinary approach to designing services. Service design is a bit of a buzzword these days and has gained a lot of interest from various fields. This book, assembled to describe and illustrate the emerging field of service design, was brought together using exactly the same co-creative and user-centred approaches you can read and learn about inside. The boundaries between products and services are blurring and it is time for a different way of thinking: this is service design thinking

This is Service Design Thinking. Basics - Tools -

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    A Paperback / softback by Marc Stickdorn

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      Publisher: BIS Publishers B.V.
      Publication Date: 03/02/2014
      ISBN13: 9789063692797, 978-9063692797
      ISBN10: 906369279X
      Also in:
      Product design

      Description

      Book Synopsis
      This is Service Design Thinking introduces an inter-disciplinary approach to designing services. Service design is a bit of a buzzword these days and has gained a lot of interest from various fields. This book, assembled to describe and illustrate the emerging field of service design, was brought together using exactly the same co-creative and user-centred approaches you can read and learn about inside. The boundaries between products and services are blurring and it is time for a different way of thinking: this is service design thinking

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