Description

Book Synopsis
Ross Reck is a consultant who spent the last 15 years developing a four-step management process to help his global clients add millions to their bottom lines.

Trade Review
"...easy to read book..." (Business Plus, May 2002)

Table of Contents
Introduction.

In Search of a Great Manager.

Meeting A Great Manager.

Discovering the X-Factor.

R_x For Taming The X-Factor.

Step One: Plans.

Step Two: Relationships.

Step Three: Agreements.

Step Four: Maintenance.

Taming the X-Factor With Customers.

Taming the X-Factor With A Labor Union.

The End of a Great Morning.

He Became A Great Manager: A Summary.

Appendix A: Putting The X-Factor To Work.

Appendix B: Using The PRAM Model As A Diagnostic Tool.

Appendix C: Three Factors That Assure Your Success in Taming the X-Factor.

Index.

About the Author.

The XFactor Getting Extraordinary Results from

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    A Hardback by Ross R. Reck

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      Publisher: John Wiley & Sons Inc
      Publication Date: Publication Date: 12/10/2001
      ISBN13: 9780471443896, 978-0471443896
      ISBN10: 0471443891

      Description

      Book Synopsis
      Ross Reck is a consultant who spent the last 15 years developing a four-step management process to help his global clients add millions to their bottom lines.

      Trade Review
      "...easy to read book..." (Business Plus, May 2002)

      Table of Contents
      Introduction.

      In Search of a Great Manager.

      Meeting A Great Manager.

      Discovering the X-Factor.

      R_x For Taming The X-Factor.

      Step One: Plans.

      Step Two: Relationships.

      Step Three: Agreements.

      Step Four: Maintenance.

      Taming the X-Factor With Customers.

      Taming the X-Factor With A Labor Union.

      The End of a Great Morning.

      He Became A Great Manager: A Summary.

      Appendix A: Putting The X-Factor To Work.

      Appendix B: Using The PRAM Model As A Diagnostic Tool.

      Appendix C: Three Factors That Assure Your Success in Taming the X-Factor.

      Index.

      About the Author.

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