Description
Book SynopsisApplying this revolutionary management strategy to drive positive change in an organization Currently exploding onto the American business scene, the Six Sigma methodology fuels improved effectiveness and efficiency in an organization; according to General Electric's Jack Welch, it's the "most important initiative [they] have ever undertaken.
Trade Review"Eckes has turned this cutting edge management approach into easy-to-understand language..." (The TQM Magazine, Vol.14, No.1, 2002)
Table of ContentsIntroduction to Six Sigma.
The Strategy of Six Sigma: Eight Steps to Strategic Improvement.
Profits = Customer + Process + Employee.
Project Start-Up: Tactical Six Sigma.
Measuring Project Sigma: How Close are You to Perfection?
Data and Process Analysis: The Keys to the Project.
Root Cause Analysis: Never Stop Asking "Why".
Selecting Solutions That Drive Sigma Performance.
Holding the Gains: Making Sure Your Solutions Stick.
How Six Sigma Initiatives Fail and How to Avoid Mistakes.
Appendix.
Index.
