Description
Book SynopsisBreak down the art and science of Salesforce consulting. This book will help you refine your consulting skills on the Salesforce platform. Author Heather Negley, a seasoned consultant who has completed over 30 Salesforce delivery projects in the past nine years, equips Salesforce professionals with detailed explanations on the stages of a project and the skills you need for each stage. You will learn the type of roles on a project, so that you can plan your career path.
If you need help managing clients, this book teaches you how to effectively work with and advise people. You will go through the following main sections to round out your skills and service offerings:
- The best learning and community resources, including mentoring programs
- Tips on how to get job experience
- The evolution of software development
- Project roles
- The parts of a project
- Consulting skills
The consulting skills sec
Table of Contents
Introduction
Part 1: Experience
Chapter 1: No Experience
Chapter 2: Experience
Part 2: Preparing for a Software Project
Chapter 3: Software Development Lifecycle Framework
Chapter 4: Roles on a Project
Chapter 5: Sales and Staffing
Part 3: Stages of a Project Chapter 6: Pre-Project Ramp Up
Chapter 7: Kickoff and Discovery
Chapter 8: Development
Chapter 9: User Acceptance Testing
Part 4: Consulting Skills
Chapter 10: Communication
Chapter 11: Critical Thinking
Chapter 12: Client Management
