Description

Book Synopsis
Based on interviews and site visits with twelve Baldrige National Quality Award-winning companies as well as with two winners of the President's Quality and Productivity Award. A complete guide for implementing total quality management (TQM) in all organizations. Lessons learned by leading TQM companies will help managers and executives assess an organization's readiness for TQM and prepare for the cultural revolution required to truly embrace quality.

Trade Review
"An excellent primer on the most important subject for American business in the 1900's--training its people." --James Flannigan, Business columnist, Los Angeles Times

The Race Without a Finish Line: America's Quest

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    A Hardback by Warren H. Schmidt, Jerome P. Finnigan

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      Publisher: John Wiley & Sons Inc
      Publication Date: 13/10/1992
      ISBN13: 9781555424626, 978-1555424626
      ISBN10: 1555424627
      Also in:
      Production and quality control management

      Description

      Book Synopsis
      Based on interviews and site visits with twelve Baldrige National Quality Award-winning companies as well as with two winners of the President's Quality and Productivity Award. A complete guide for implementing total quality management (TQM) in all organizations. Lessons learned by leading TQM companies will help managers and executives assess an organization's readiness for TQM and prepare for the cultural revolution required to truly embrace quality.

      Trade Review
      "An excellent primer on the most important subject for American business in the 1900's--training its people." --James Flannigan, Business columnist, Los Angeles Times

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