Description
Book SynopsisPaul Randolph applies philosophy and psychology to the practice of mediating between people in conflict. This practical guide, with a foreword by Nobel Laureate Archbishop Desmond Tutu, will assist those interested in conflict resolution to better understand the psychological processes of parties in conflict and mediation. As Randolph argues, psychology is increasingly perceived by lawyers as a vital tool for resolving conflicts in the litigation environment, whether in commercial, family, community or employment disputes. With an ever-growing demand for mediators across international borders, the psychologically-informed mediator can also provide much needed facilitation in global trade and peace negotiations, as well as being invaluable in helping to resolve a variety of political and international conflicts.
Trade ReviewA very readable description of the art of mediation by an acknowledged master in the field. -- Sir Henry Brooke
This book is a breath of fresh air. It is a simple and convincing account of those basic human frailties – the need for self-esteem, the need for control – that can cause and exacerbate conflict; and it is a useful manual for all those mediators called on to unravel the knot, not by mere logic, but by an understanding of how people really work. -- Boris Johnson
Each chapter of this book reveals some pearl of wisdom synthesized from the author’s wide experience of law and psychotherapy, wisdom which will help you understand how the dispute developed but also, and more importantly,how best to resolve it. -- Sir Alan Ward, Chair of the Civil Mediation Council
Table of ContentsNote on the author Acknowledgements Foreword by Archbishop Desmond Tutu Introduction 1 Existentialism - Its Relevance to Conflict and Dispute Resolution 2 The Role of the Mediator - A Psychological Perspective 3 Emotions 4 Self-Esteem 5 Values, Sedimentations and Polarities 6 Interpersonal Relationships and the Need to be Heard 7 Perceptions, Assumptions and Biases 8 Practical Application of Psychology in the Mediation Process 9 Psychology in Differing Models of Mediation 10 The Future of Psychology in Dispute Resolution
Bibliography Index
