Description

Book Synopsis
With the advent of new technology, new markets, and new products, the rapidly changing responsibilities of the professional housekeeper demand a resource manual for today's lodging industry. In this Fourth Edition of The Professional Housekeeper, the authors address the evolving role of the professional housekeeper as a manager.

Table of Contents
Housekeeping: The Scope of the Lodging Industry.

Key Roles and Responsibilities of the Professional Housekeeper.

Effective Staffing and Scheduling.

Training, Motivating, and Evaluating Staff.

Cleaning Guest Rooms and Bathrooms.

Cleaning Public Areas and the Back of the House.

Maintaining Floors.

Managing the Care of Interior Design Elements.

Managing Equipment and Supplies.

Managing the On-Premise Laundry and Working with Contract Laundry Operations.

Controlling Linens, Uniforms, and Storage.

Preparing and Managing Budgets.

Overseeing Safety and Security.

Trends for Today: Using Technology, Instituting Environmental Practices.

Capitalizing on Opportunities for the Future.

Glossary.

Index.

The Professional Housekeeper

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    A Hardback by Madelin Schneider, Georgina Tucker, Mary Scoviak

    £135.80

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    RRP £142.95 – you save £7.15 (5%)

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      Book details

      Publisher John Wiley & Sons Inc
      Published 23 December 1998
      ISBN-13 9780471291930
      978-0471291930
      ISBN-10 0471291935
      Also in:
      Travel and holiday

      Description

      Book Synopsis
      With the advent of new technology, new markets, and new products, the rapidly changing responsibilities of the professional housekeeper demand a resource manual for today's lodging industry. In this Fourth Edition of The Professional Housekeeper, the authors address the evolving role of the professional housekeeper as a manager.

      Table of Contents
      Housekeeping: The Scope of the Lodging Industry.

      Key Roles and Responsibilities of the Professional Housekeeper.

      Effective Staffing and Scheduling.

      Training, Motivating, and Evaluating Staff.

      Cleaning Guest Rooms and Bathrooms.

      Cleaning Public Areas and the Back of the House.

      Maintaining Floors.

      Managing the Care of Interior Design Elements.

      Managing Equipment and Supplies.

      Managing the On-Premise Laundry and Working with Contract Laundry Operations.

      Controlling Linens, Uniforms, and Storage.

      Preparing and Managing Budgets.

      Overseeing Safety and Security.

      Trends for Today: Using Technology, Instituting Environmental Practices.

      Capitalizing on Opportunities for the Future.

      Glossary.

      Index.

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