Description
Book SynopsisThis revised second edition presents 15 years of data on Virtual Distance metrics and their predictive impact on organizational success factors shedding new light on how to correct for communication challenges that often show up as a foggy set of digital disconnects where the vitality of the virtual workforce often gets lost in transmission.
This still-evolving Digital Age conundrum continues to present new complications. The rise of remote work which rests on an increasing reliance on electronic communication and the overall growth of virtual interactions has led to the escalation of a phenomenon called Virtual Distance. Virtual Distance, which influences our behavior through three components Physical Distance, Operational Distance, and Affinity Distance affects not only how we relate to others thousands of miles away but even to co-workers sitting right next to each other! Perhaps even more problematic, Virtual Distance causes measureable malfunctions in teamwork, in
Table of Contents
Preface ix
Acknowledgments xxv
Introduction: We are the Data 1
Chapter 1: The Road to Virtual Distance 37
Chapter 2: Redefining Distance 49
Chapter 3: Meeting Virtual Distance 67
Chapter 4: Measuring Virtual Distance 97
Chapter 5: Mapping Virtual Distance 123
Chapter 6: Managing Virtual Distance 147
Chapter 7: Redefining Teams 183
Chapter 8: Virtual Distance and Technology 199
Chapter 9: Reimagining Innovation 223
Chapter 10: Soul-Based Leadership – An Introduction 239
Appendix A: Virtual Distance and Neuroscience: A Different Perspective 269
Appendix B: Notes on Survey Research Methodology and Virtual Distance 295
Appendix C: Expanded List of Project Descriptions 305
Index 333
