Description
Book SynopsisPraise for The Power of Feedback
Some books are worthy of being recommended simply because of their subject matter. . . . There is no greater force to improve the quality of human relationships or improve the way organizations function than to multiply the amount and improve the quality of feedback.
Other books are worthy of being recommended . . . when an author takes an otherwise abstract, obtuse subject and turns it into an actionable, practical set of things to do. Joe Folkman has accomplished that task . . . helping individuals and organizations to develop feedback-rich environments . . . [and] change through the use of a variety of surveys and feed?-back instruments. He has made this topic highly engaging and accessible.
So, here you have the best of everything--an important topic; a talented, entertaining, and highly qualified author; content that is practical; and a text written in an easily comprehended manner. Enjoy.
--From
Table of ContentsForeword John H. “Jack” Zenger ix
Acknowledgments xiii
Introduction xv
Chapter 1 Reacting to Feedback 1
Chapter 2 Why Did I Get That Feedback? 17
Chapter 3 Improving Your Ability to Accept Feedback 33
Chapter 4 Why Change? 47
Chapter 5 Deciding What to Change 63
Chapter 6 Fixing Weaknesses or Building Strengths? 83
Chapter 7 Making Change Happen 97
Chapter 8 Making Change Stick 141
Chapter 9 Working Harder or Working Smarter? 167
Afterword 185
Notes 187
Index 191
About the Author 201
