Description
Book SynopsisThe guide that defines the results required at each organizational level to sustain business success It''s not enough to build a company full of people with leadership skills. The Performance Pipeline digs deep into the real work of executing business results at each leadership layer.
- Filled with lessons and examples from the author''s 40 years of experience
- Shows how to set performance standards, make sure the right work is being done, and remove performance barriers
- Illustrates how leaders can make the transition to the next level and achieve full performance
This book gives leaders in any industry an advantage over the competition.
Trade ReviewThe text is a good read and has a lot to offer to the 2012 world of UK retail financial services. (Financial Adviser, 31st May 2012)
Table of ContentsPreface ix
Part One The Performance Pipeline Concept
Introduction Dealing with Pervasive Uncertainty 3
1 Defining Your Performance Pipeline 21
Part Two Expected Results at Every Level of Leadership
2 Enterprise Chief Executive Officer: Perpetuating the Enterprise 47
3 Group Managers: Portfolio of Businesses 71
4 Business Managers: Short-Term and Long-Term Profit 93
5 Function Managers: Competitive Advantage 113
6 Managers of Managers: Productivity 129
7 Managers of Others: The Enablers 147
8 Self-Managers: Delivering the Products and Services 175
Part Three Successful Implementation of the Performance Pipeline
9 Creating a Context for Performance 201
10 Enabling Layer Transitions 225
11 Implementing Your Performance Pipeline 245
Tool 1: Actual Performance Pipeline from Company E 261
Tool 2: Interview Questions 279
Acknowledgments 285
The Author 287
Index 289
