Description

Book Synopsis

The NTL Handbook of Organization Development and Change, Second Edition

The NTL Handbook of Organization Development and Change is a vital tool for anyone who wants to know how to effectively bring about meaningful and sustainable change in organizationseven in the state of turbulence and complexity that today's organizations encounter. Featuring contributions from leading practitioners and scholars in the field, each chapter explores a key aspect of organization development. In this new edition, each of the 34 chapters has been revised in response to recommendations from the contributors and NTL members.

These 34 chapters articulate exactly what grounds organization development! Issues and perspectives involving training, groups, practice, and the global world are current and thought provoking.

Therese F. Yaeger Ph.D., professor, OB/OD Department, College of Business, Benedictine University

There is no other source that offers such a

Table of Contents

Figures, Tables, and Exhibits vii

Foreword xiii
Edith Whitfield Seashore and Charles Seashore

Dedication xxiii

Acknowledgments xxv

Introduction: Getting the Most from This Book xxix

PART ONE: ORGANIZATION DEVELOPMENT AS A PROFESSION AND FIELD OF PRACTICE 1

1. Organization Development as an Evolving Field of Practice 3
Robert J. Marshak

2. A History of Organization Development 25
Stanley R. Hinckley, Jr.

3. Values, Ethics, and OD Practice 45
David Jamieson and William Gellermann

4. Action Research in Organization Development: History, Methods, Implications, and New Developments 67
David Kiel

5. System Perspectives and Organization Development 85
Patricia Bidol-Padva and John Nkum

6. Use of Self as an OD Practitioner 105
Mary Ann Rainey and Brenda B. Jones

PART TWO: PERSPECTIVES ON ORGANIZATION DEVELOPMENT PRACTICE 127

7. OD Map: The Essence of Organization Development 129
Ted Tschudy

8. The Organization Development (OD) Consulting Process 153
Susan M. Gallant and Daisy Ríos

9. Theory and Practice of Multicultural Organization Development 175
Bailey W. Jackson

10. Dialogic Organization Development 193
Gervase R. Bushe and Robert J. Marshak

11. Sustainable Organization Development 213
Bauback Yeganeh and Ante Glavas

PART THREE: ORGANIZATION CHANGE, LEADERSHIP, AND CULTURE 231

12. A Framework for Change: Capacity, Competency, and Capability 233
Brenda B. Jones

13. Organization Change Theories and Models 255
Michael Brazzel

14. Organizational Change Processes 283
Sonia Côté and Ed Mayhew

15. Tapping the Power of Emergent Change 305
Jill Hinson and David Osborne

16. Organization Leadership: Leading in a Learning Way 329
Mary Ann Rainey and David A. Kolb

17. Culture Assessment as an OD Intervention 349
Edgar H. Schein

PART FOUR: WORKING WITH GROUPS AND INDIVIDUALS 361

18. The Natural Development of Work Groups: Emergent Leadership 363
Donald T. Brown

19. Working with Groups in Organizations 385
Matt Minahan

20. Large Group Interventions 407
Barbara Benedict Bunker and Billie T. Alban

21. Working with Individuals in Organizations: Coaching, Facilitating Interaction with Others, and Strategic Advising 429
Edwin C. Nevis, Jonno Hanafin, and Mary Ann Rainey

PART FIVE: MULTICULTURAL PERSPECTIVES 445

22. Diversity and Inclusion in Organizational Practice 447
Ilene Wasserman, Placida Gallegos, and Erin Taylor

23. Borders and Boundaries: Cross-Cultural Perspectives for OD Practitioners 467
Seán Gaffney

24. Global OD Practice: The Legacy of Colonialism and Oppression 483
Anne H. Litwin

25. Appreciative Inquiry as an Organization Development and Diversity Process 499
Cathy L. Royal

26. Developing Multicultural Organizations: An Application of the Multicultural OD Model 517
Evangelina Holvino

PART SIX: AREAS OF FOCUS IN ORGANIZATION DEVELOPMENT 535

27. OD Practitioners as Agents of Social Change 537
Mark Leach and Robin Katcher

28. The Power of Emotional Intelligence and How to Create Resonance at Work 559
Annie McKee and Frances Johnston

29. Organization Network Dynamics and Analysis 581
Maya Townsend

30. Working with Energy in Organizations 605
Juliann Spoth

31. Learning Systems and Organization Development 625
Anthony J. DiBella

PART SEVEN: THE PRESENT AND FUTURE OF Organization Development 641

32. Kurt Lewin: Some Reflections 643
Mary Ann Rainey

33. A Lewinian Lens on OD’s “Emerging Now” 649
Lennox E. Joseph and Jean E. Neumann

34. The Future of Organization Development in a VUCA World 659
Roland E. Livingston

About the Editors 673

About the Contributors 675

Name Index 685

Subject Index 695

The NTL Handbook of Organization Development and

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    A Hardback by Brenda B. Jones, Michael Brazzel

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      Publisher: John Wiley & Sons Inc
      Publication Date: 29/04/2014
      ISBN13: 9781118485811, 978-1118485811
      ISBN10: 1118485815

      Description

      Book Synopsis

      The NTL Handbook of Organization Development and Change, Second Edition

      The NTL Handbook of Organization Development and Change is a vital tool for anyone who wants to know how to effectively bring about meaningful and sustainable change in organizationseven in the state of turbulence and complexity that today's organizations encounter. Featuring contributions from leading practitioners and scholars in the field, each chapter explores a key aspect of organization development. In this new edition, each of the 34 chapters has been revised in response to recommendations from the contributors and NTL members.

      These 34 chapters articulate exactly what grounds organization development! Issues and perspectives involving training, groups, practice, and the global world are current and thought provoking.

      Therese F. Yaeger Ph.D., professor, OB/OD Department, College of Business, Benedictine University

      There is no other source that offers such a

      Table of Contents

      Figures, Tables, and Exhibits vii

      Foreword xiii
      Edith Whitfield Seashore and Charles Seashore

      Dedication xxiii

      Acknowledgments xxv

      Introduction: Getting the Most from This Book xxix

      PART ONE: ORGANIZATION DEVELOPMENT AS A PROFESSION AND FIELD OF PRACTICE 1

      1. Organization Development as an Evolving Field of Practice 3
      Robert J. Marshak

      2. A History of Organization Development 25
      Stanley R. Hinckley, Jr.

      3. Values, Ethics, and OD Practice 45
      David Jamieson and William Gellermann

      4. Action Research in Organization Development: History, Methods, Implications, and New Developments 67
      David Kiel

      5. System Perspectives and Organization Development 85
      Patricia Bidol-Padva and John Nkum

      6. Use of Self as an OD Practitioner 105
      Mary Ann Rainey and Brenda B. Jones

      PART TWO: PERSPECTIVES ON ORGANIZATION DEVELOPMENT PRACTICE 127

      7. OD Map: The Essence of Organization Development 129
      Ted Tschudy

      8. The Organization Development (OD) Consulting Process 153
      Susan M. Gallant and Daisy Ríos

      9. Theory and Practice of Multicultural Organization Development 175
      Bailey W. Jackson

      10. Dialogic Organization Development 193
      Gervase R. Bushe and Robert J. Marshak

      11. Sustainable Organization Development 213
      Bauback Yeganeh and Ante Glavas

      PART THREE: ORGANIZATION CHANGE, LEADERSHIP, AND CULTURE 231

      12. A Framework for Change: Capacity, Competency, and Capability 233
      Brenda B. Jones

      13. Organization Change Theories and Models 255
      Michael Brazzel

      14. Organizational Change Processes 283
      Sonia Côté and Ed Mayhew

      15. Tapping the Power of Emergent Change 305
      Jill Hinson and David Osborne

      16. Organization Leadership: Leading in a Learning Way 329
      Mary Ann Rainey and David A. Kolb

      17. Culture Assessment as an OD Intervention 349
      Edgar H. Schein

      PART FOUR: WORKING WITH GROUPS AND INDIVIDUALS 361

      18. The Natural Development of Work Groups: Emergent Leadership 363
      Donald T. Brown

      19. Working with Groups in Organizations 385
      Matt Minahan

      20. Large Group Interventions 407
      Barbara Benedict Bunker and Billie T. Alban

      21. Working with Individuals in Organizations: Coaching, Facilitating Interaction with Others, and Strategic Advising 429
      Edwin C. Nevis, Jonno Hanafin, and Mary Ann Rainey

      PART FIVE: MULTICULTURAL PERSPECTIVES 445

      22. Diversity and Inclusion in Organizational Practice 447
      Ilene Wasserman, Placida Gallegos, and Erin Taylor

      23. Borders and Boundaries: Cross-Cultural Perspectives for OD Practitioners 467
      Seán Gaffney

      24. Global OD Practice: The Legacy of Colonialism and Oppression 483
      Anne H. Litwin

      25. Appreciative Inquiry as an Organization Development and Diversity Process 499
      Cathy L. Royal

      26. Developing Multicultural Organizations: An Application of the Multicultural OD Model 517
      Evangelina Holvino

      PART SIX: AREAS OF FOCUS IN ORGANIZATION DEVELOPMENT 535

      27. OD Practitioners as Agents of Social Change 537
      Mark Leach and Robin Katcher

      28. The Power of Emotional Intelligence and How to Create Resonance at Work 559
      Annie McKee and Frances Johnston

      29. Organization Network Dynamics and Analysis 581
      Maya Townsend

      30. Working with Energy in Organizations 605
      Juliann Spoth

      31. Learning Systems and Organization Development 625
      Anthony J. DiBella

      PART SEVEN: THE PRESENT AND FUTURE OF Organization Development 641

      32. Kurt Lewin: Some Reflections 643
      Mary Ann Rainey

      33. A Lewinian Lens on OD’s “Emerging Now” 649
      Lennox E. Joseph and Jean E. Neumann

      34. The Future of Organization Development in a VUCA World 659
      Roland E. Livingston

      About the Editors 673

      About the Contributors 675

      Name Index 685

      Subject Index 695

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