Description
Book SynopsisReveals how welfare reform engendered a shift in focus for caseworkers from simply providing monetary aid to the process of helping recipients find work. This book is suitable for those who want to understand the impact of institutional and policy changes wrought by welfare reform.
Trade Review"This is an insightful study of the interplay between the formal rules of the welfare bureaucracies and the discretionary power and practices of welfare caseworkers. Watkins-Hayes brilliantly documents the emerging culture of the welfare workplace and its effect on human service delivery. This timely book is a must-read for citizens, domestic policy analysts, and scholars concerned about strategies to address the plight of the truly disadvantaged." - William Julius Wilson, Harvard University"
