Description

Homelessness is a perennial topic of concern at libraries. Empathy and understanding, along with specific actionable advice that's drawn from experience, makes all the difference in working with this group. In this book Dowd, executive director of a homeless shelter, spotlights best practices drawn from his own shelter's policies and training materials.

The Librarians Guide to Homelessness An EmpathyDriven Approach to Solving Problems Preventing Conflict and Serving Everyone

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£58.46

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Paperback by Ryan J. Dowd

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Homelessness is a perennial topic of concern at libraries. Empathy and understanding, along with specific actionable advice that's drawn from... Read more

    Publisher: MP-ALA American Library Assoc
    Publication Date: 1/30/2018 12:00:00 AM
    ISBN13: 9780838916261, 978-0838916261
    ISBN10: 0838916260

    Number of Pages: 208

    Not Just Books , Stationery

    Description

    Homelessness is a perennial topic of concern at libraries. Empathy and understanding, along with specific actionable advice that's drawn from experience, makes all the difference in working with this group. In this book Dowd, executive director of a homeless shelter, spotlights best practices drawn from his own shelter's policies and training materials.

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