Description
Book SynopsisDigital transformation is a business concern; it is no longer just IT that must get things done.
The disruptive force of start-ups focusing on IT-based services that can be consumed through mobile devices cannot be underestimated -- These start-ups eat away at the high-margin services provided by incumbents, leaving lower margin products and services that are rapidly being commoditized. This is happening in all industry sectors and it is the ones who are best able to adjust, innovate, and improve their service offerings that will survive. The question is: What do you need to do to ensure that your organization is one of the survivors?
The core of the solution to the problem is to radically improve the way the IT organization works together with the business. To be clear, the digital transformation of your business depends on that relatively small group of people in the basement, or other out-of-the-way location, who make sure
that your IT services wor
Table of Contents
Preface. Introduction. Transformation. PART I: The Goal. Chapter 1: Lean IT. Chapter 2: The IT Context. Chapter 3: Lean IT Transformation. Chapter 4: The Basics of Lean. Chapter 5: Lean IT and its Relations. Chapter 6: Becoming Lean. PART II: Starting Out. Chapter 7: The First Steps. Chapter 8: Ways To Start. Chapter 9: Leadership Awakens. Chapter 10: Transformation Plan. Chapter 11: Transforming To Lean IT. Chapter 12: Change Story. PART III: Leadership Transformation. Chapter 13: Before starting the Leadership Transformation. Chapter 14: Change Story - revisited. Chapter 15: Fulfilling the Commitment. Chapter 16: Go See. Chapter 17: Control. Chapter 18: Organizing for Flow. Chapter 19: Leadership Kaizen. Chapter 20: High Performance Team. PART IV: Team Transformation. Chapter 21: Getting Teams Prepared. Chapter 22: Analyzing a team. Chapter 23: Implementing. PART V: Continuous Improvement. Chapter 24: Improving. Chapter 25: Investigating Problems. Chapter 26: Embedding Solutions. Chapter 27: The Road Goes On. References. Glossary. Appendices.
