Description
Book SynopsisTHE DEFINITIVE GUIDE TO PROGRAM MANAGEMENT--FULLY UPDATED AND REVISED
Program managers must strike a balance between operations and project implementations in order to develop and maintain a culture in which the components of success are repeatable. The Handbook of Program Management is designed to help you do exactly that.
This go-to guide supplies you with the insight and tools you need to establish processes that ensure the success of your project managers--and increase the profitability of your products and services. Fully updated and heavily revised, this new edition helps you incorporate new technologies and people into your processes while delivering improved products and services that continually outpace your competition.
The Handbook of Program Management providescritical information from a trusted expert. In addition to the classic chapters on Attributes of the Effective Program Manager, Stakeholder Management, and Portfolio Management Ess
Table of Contents
Preface v
Acknowledgments vii
Introduction ix
CHAPTER 1 Chaos to Clarity 1
CHAPTER 2 Attributes of the Eff ective Program Manager 23
CHAPTER 3 Stakeholder Management 47
CHAPTER 4 Program Process Strategy 69
CHAPTER 5 Program Execution Processes 103
CHAPTER 6 Team Building at the Program Level 129
CHAPTER 7 Program Communication Processes 151
CHAPTER 8 Change Management 177
CHAPTER 9 Program Risk Management 199
CHAPTER 10 Portfolio Management Essentials 231
CHAPTER 11 Positive Program Outcomes 261
Index 283
