Description
Book SynopsisThe Handbook of Communication Skills is recognised as one of the core texts in the field of communication, offering a state-of-the-art overview of this rapidly evolving field of study. This comprehensively revised and updated fourth edition arrives at a time when the realm of interpersonal communication has attracted immense attention. Recent research showing the potency of communication skills for success in many walks of life has stimulated considerable interest in this area, both from academic researchers, and from practitioners whose day-to-day work is so dependent on effective social skills.
Covering topics such as non-verbal behaviour, listening, negotiation and persuasion, the book situates communication in a range of different contexts, from interacting in groups to the counselling interview. Based on the core tenet that interpersonal communication can be conceptualised as a form of skilled activity, and including new chapters on cognitive behavioural t
Trade Review
'The 4th edition of the Handbook once again offers an impressive, comprehensive, up-to-date and relevant interpersonal communication text, engaging readers through both a theoretical and an applied lens. The addition of the Mentoring and Coaching and Cognitive Behavioural Communication Skills chapters support the under-pinning philosophy of the book, making it a must read for any communication scholar as well as those in health sciences and business and management. The cross-disciplinary nature of the book entices and educates students to consider interpersonal communication across all facets of life, work and beyond.' - Dr. Paula O'Kane, University of Otago, New Zealand
‘Professor Owen Hargie is well known and well cited worldwide for his expertise on the topic of communication skill. His Handbook of Communication Skills has become a standard work in this field, and this latest revised 4th edition is most welcome. Given its wide-ranging focus on theory, research and practice, it will be an invaluable resource not only for academics, researchers and students, but also for professional practitioners. I have no hesitation in giving this book my strongest recommendation.’ - Professor Peter Bull, Universities of York & Salford, UK
Table of ContentsEditorial Introduction
Part 1 Communication skill in theory and practice
1. Skill in Theory: Communication as Skilled Performance
Owen Hargie
2. Skill in Practice: An Operational Model of Communicative Performance
Owen Hargie
Part II Core communication skills
3. Nonverbal Behaviour as Communication: Approaches, Issues, and Research
Randall A. Gordon and Daniel Druckman
4. Questioning
Karyn Stapleton
5. Reinforcement
Len Cairns
6. On Explaining
George Brown and Sarah Edmunds
7. Self-Disclosure: Strategic Revelation of Information in Personal and Professional Relationships
Charles H. Tardy and Joy Smithson
8. Listening
Graham D. Bodie
9. Humour and Laughter
May McCreaddie and Jon Harrison
10. Persuasion
Daniel J. O’Keefe
Part III Applying skills in specific contexts
11. Asserting and Confronting
Richard F. Rakos
12. Interacting in Task Groups
Arjaan Wit
13. Negotiating
Colleen E. Mills
14. Mentoring and Coaching
Bob Garvey
15. Relational Communication
Steve Duck and Pam L. Secklin
Part IV Applying skills in specialised interviewing contexts
16. The Employment Interview
Rob Millar and Anne Tracey
17. The Cognitive Interview
Amina Memon and Julie Gawrylowicz
18. The Developmental Counselling and Therapy Interview
Sandra A. Rigazio-DiGilio and Allen E. Ivey
19. Cognitive Behavioural Communication Skills
Frank Wills
20. The Appraisal Interview Reappraised
Dennis Tourish
Part V The training context
21. Training in Communication Skills: Research, Theory and Practice
Owen Hargie
