Description
Book SynopsisSCHAUMANN, and JOE GOLDBLATT Corporations and associations must often plan meetings and events in geographic areas unknown to them. This eighth title in the Wiley Event Management Series provides event planners and destination managers at hotels and resorts with the ability to organize these types of events effectively.
Table of ContentsForeword ix
Preface xi
Chapter 1 Understanding Destination Management 1
Chapter 2 Program Planning 17
Chapter 3 Transportation Services 31
Chapter 4 Tours 49
Chapter 5 Child Care Programs 63
Chapter 6 E-Business and Registration 75
Chapter 7 Special Events 97
Chapter 8 Food and Beverage 113
Chapter 9 Additional Services 143
Chapter 10 Pricing Strategies 159
Chapter 11 Technology 175
Chapter 12 Risk Management 191
Chapter 13 Ethics 203
Appendix 1 Sample Letter of Intent 217
Appendix 2 Sample Contract for Services 219
Appendix 3 Sample Schedule of Services 223
Appendix 4 What to Look for When Chartering a Bus 227
Appendix 5 Bus Safety 231
Appendix 6 Excerpts from the Americans with Disabilities Act of 1990 237
Appendix 7 ADA Basics at a Glance 247
Appendix 8 Planning a Pre- or Post-Convention Tour 249
Appendix 9 Case Study: KiddieCorp, Inc. 251
Appendix 10 Meeting Contract Process Outline 255
Appendix 11 Ethics Quiz 259
Index 261
