Description
Book SynopsisWhat is the formula for success at your job? As a spouse? A parent? This book shows you how the dynamic of emotional intelligence works. It helps you determine which personnel are the right fit for job opportunities and who among your staff are the most promising leaders and drivers of your business.
Table of ContentsAbout EQ-i 2.0.
Preface.
Acknowledgments.
Introduction.
Part I: The EQ Explosion.
Chapter 1: Exploring Emotional Intelligence.
Chapter 2: The Airport and the ABCDEs.
Part II: The Self-Perception Realm.
Chapter 3: Emotional Self-Awareness.
Chapter 4: Self-Regard.
Chapter 5: Self-Actualization.
Part III: The Self-Expression Realm.
Chapter 6: Emotional Expression.
Chapter 7: Independence.
Chapter 8: Assertiveness.
Part IV: The Interpersonal Realm.
Chapter 9: Interpersonal Relationships.
Chapter 10: Empathy.
Chapter 11: Social Responsibility.
Part V: The Decision-Making Realm.
Chapter 12: Reality Testing.
Chapter 13: Problem Solving.
Chapter 14: Impulse Control.
Part VI: The Stress-Management Realm.
Chapter 15: Flexibility.
Chapter 16: Stress Tolerance.
Chapter 17: Optimism.
Part VII: GeneralWell-Being.
Chapter 18: Happiness.
Part VIII: Putting It All Together.
Chapter 19: The Star Performers.
Chapter 20: More Star Performers.
Chapter 21: The EQ Research Continues.
Chapter 22: Emotional Intelligence as Ability.
Appendix A: The EQ-i 2.0.
Appendix B: EQ and Work Success.
Appendix C: The Emotional Intelligence Skills Assessment (EISA).
Endnotes.
Index.
