Description

Book Synopsis
Revised and updated, this important resource offers highly-accessible coverage of the fundamentals of leading and managing public organizations. All of the key areas of the field are covered and thoughtfully explored through the strategic use of new case studies and real-world examples that are based on recent developments in the sector.

Table of Contents

Preface xi

Acknowledgments xxi

The Authors xxiii

1 The Perpetual Crisis in Public Management 1

2 Defining Effective Public Management 19

3 How to Find and Keep Good People 47

4 Developing Effective Working Relationships 75

5 Structuring Systems, Tasks, and Responsibilities 91

6 Understanding and Applying Innovation Strategies in the Public Sector 115

7 The Art and Craft of Contracting 141

8 Gathering, Organizing, and Using Information 155

9 Mastering the Budgetary Process 183

10 Shaping Organizational Goals and Strategies 205

11 Communicating with the Media, Stakeholders, and the Public 233

12 Surviving and Thriving in Public Service 261

References 279

Additional Resources 301

Name Index 303

Subject Index 309

The Effective Public Manager

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    A Paperback / softback by Steven Cohen, William Eimicke, Tanya Heikkila

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      Book details

      Publisher John Wiley & Sons Inc
      Published 4 October 2013
      ISBN-13 9781118555934
      978-1118555934
      ISBN-10 1118555937

      Description

      Book Synopsis
      Revised and updated, this important resource offers highly-accessible coverage of the fundamentals of leading and managing public organizations. All of the key areas of the field are covered and thoughtfully explored through the strategic use of new case studies and real-world examples that are based on recent developments in the sector.

      Table of Contents

      Preface xi

      Acknowledgments xxi

      The Authors xxiii

      1 The Perpetual Crisis in Public Management 1

      2 Defining Effective Public Management 19

      3 How to Find and Keep Good People 47

      4 Developing Effective Working Relationships 75

      5 Structuring Systems, Tasks, and Responsibilities 91

      6 Understanding and Applying Innovation Strategies in the Public Sector 115

      7 The Art and Craft of Contracting 141

      8 Gathering, Organizing, and Using Information 155

      9 Mastering the Budgetary Process 183

      10 Shaping Organizational Goals and Strategies 205

      11 Communicating with the Media, Stakeholders, and the Public 233

      12 Surviving and Thriving in Public Service 261

      References 279

      Additional Resources 301

      Name Index 303

      Subject Index 309

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