Description

Book Synopsis
One of the world's leading experts in the new discipline of 'customer-centricity' explains how it works - and shows how it can revolutionise both business and personal performance. Most businesses today understand the importance of listening to their customers - but not many have grasped the potential of actually reorganising their entire business to focus on customers in everything they do. Packed with real-life case studies, insights and checklists, this book provides readers with a practical guide to implementing customer-centricity throughout their business and personal lives. The message to readers: this book will transform your business performance, and take your career to a new level. More than just a business guide, this book shows readers how they can radically improve personal performance in many other aspects of their lives, too. Foreword by Mark Price, MD of Waitrose

The Customer-Centric You: Making Customers the

    Product form

    £14.24

    Includes FREE delivery

    RRP £14.99 – you save £0.75 (5%)

    Order before 4pm today for delivery by Sat 27 Jun 2026.

    A Paperback / softback by Stephen Hewett

    20 in stock

      Trusted by thousands of customers. See 2,385+ Customer Reviews

      View other formats and editions of The Customer-Centric You: Making Customers the by Stephen Hewett

      Publisher: Management Books 2000 Ltd
      Publication Date: 23/02/2011
      ISBN13: 9781852526726, 978-1852526726
      ISBN10: 1852526726
      Also in:
      Sales and marketing Health & Wellbeing Advice on careers and achieving success

      Description

      Book Synopsis
      One of the world's leading experts in the new discipline of 'customer-centricity' explains how it works - and shows how it can revolutionise both business and personal performance. Most businesses today understand the importance of listening to their customers - but not many have grasped the potential of actually reorganising their entire business to focus on customers in everything they do. Packed with real-life case studies, insights and checklists, this book provides readers with a practical guide to implementing customer-centricity throughout their business and personal lives. The message to readers: this book will transform your business performance, and take your career to a new level. More than just a business guide, this book shows readers how they can radically improve personal performance in many other aspects of their lives, too. Foreword by Mark Price, MD of Waitrose

      Recently viewed products

      © 2026 Book Curl

        • American Express
        • Apple Pay
        • Diners Club
        • Discover
        • Google Pay
        • Maestro
        • Mastercard
        • PayPal
        • Shop Pay
        • Union Pay
        • Visa

        Login

        Forgot your password?

        Don't have an account yet?
        Create account