Description
Book SynopsisThe fourth edition of this dynamic skills-based introduction to personal communication includes new content on virtual communication scenarios, inclusive language, conflict resolution, and leadership development Concise, affordable, and incredibly friendly in tone, this book makes communication natural and fun.
Table of ContentsPreface
Chapter 1. The Art of Communication (New section: Social Media’s Influence on Self-Concept)
Chapter 2. Verbal Communication (New sections: Micro-aggressions and Safeguards, Micro-affirmations and Building Up Others)
Chapter 3. Nonverbal Communication
Chapter 4. Listening
Chapter 5. Intercultural Communication (New section: Inclusive Language)
Chapter 6. Relationship Communication (New sections: Questions that Can Bring Insight into Conflict, Questions that Deepen Relationships)
Chapter 7. Small Group Communication (New section: Being a More Effective Online Group Member)
Chapter 8. Small Group Leadership (New sections: Facilitating Virtual Group Meetings, Developing Leader in Others)
Chapter 9. Public Speaking (New section: Giving Yourself Permission to Speak)
Chapter 10. Informative and Persuasive Speaking
Chapter 11. Interviewing (New section: Guidelines for an Online Interview)
Chapter 12. Technology and Communication (New sections: Ways to Reduce Your Digital Addiction, Improving Your Face-to-Face Interactions)
Bibliography
Index
About the Author
